Effective Date: [Nov 27, 2024]
Welcome to Nexus Coffee! By visiting our coffee shop or using our services, you agree to the following terms and conditions. Please read them carefully before engaging with us.
1. General Terms
- These Terms of Service govern your use of our services, including any purchases made at Nexus Coffee or our website (if applicable).
- We reserve the right to modify or update these terms at any time. Any changes will be posted here, with the updated Effective Date listed at the top. Your continued use of our services after changes are made constitutes your acceptance of the revised terms.
2. In-Store Services and Products
- Products: Nexus Coffee offers coffee, pastries, and other food and beverage items for purchase at our coffee shop. All products are subject to availability.
- Prices: Prices for items are displayed in-store or online (if applicable) and are subject to change without notice. Taxes will be added to the price as required by law.
- Payment: Payments are accepted via cash, credit/debit card, or other methods available at checkout. If there are any issues with processing your payment, we will inform you immediately.
3. Ordering
- While we do not offer online ordering or payment at this time, customers may order in-store or for takeout.
- Once an order is placed, it cannot be canceled or modified except under certain circumstances (e.g., mistakes in the order). If you need assistance, please speak with a member of our team as soon as possible.
4. Return and Refund Policy
- Refunds: We strive to ensure customer satisfaction. If you receive a product that is damaged or not as described, please contact us within 24 hours of purchase, and we will offer a refund or replacement.
- Exchanges: We do not accept exchanges for food or beverages once purchased.
- No Refunds on Services: Services provided (such as gift cards or subscriptions, if applicable) are not refundable unless required by law.
5. Customer Conduct
- We ask that all customers act respectfully and follow our house rules while on our premises. Disruptive or abusive behavior may result in being asked to leave the premises.
- Nexus Coffee is a public space, and we do not take responsibility for any lost, stolen, or damaged personal items.
6. Intellectual Property
- All content on our website (if applicable) and in-store (including logos, images, and written material) is owned by Nexus Coffee and protected by copyright. Unauthorized use of our intellectual property is prohibited.
7. Privacy and Data Collection
- Please refer to our Privacy Notice for details on how we collect and use your personal data. We do not collect personal information unless provided voluntarily by you.
- If you provide us with your contact information, such as through a loyalty program, you agree to receive communication from us related to your purchases or promotional offers.
8. Limitation of Liability
- Nexus Coffee will not be liable for any damages, losses, or injuries resulting from the use of our services, except where required by law.
- We are not responsible for any disruptions in service, such as equipment malfunctions or delays in product availability.
9. Third-Party Links and Services
- Our website may contain links to third-party websites or services. These are provided for your convenience, but Nexus Coffee is not responsible for the content, products, or services offered by these third parties.
10. Governing Law
- These Terms of Service are governed by the laws of the province of Ontario, Canada. Any disputes related to these terms shall be resolved in the appropriate courts located in Ontario.
11. Contact Us
If you have any questions about our Terms of Service, or if you need assistance, please feel free to contact us:
- Email: [info@nexuscoffee.ca]
- Address: [263 Queen St, Port Perry, ON L9L 1B9]
Last updated: [Nov 27 , 2024]